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KUKU STORE — Terms & Conditions 

Welcome to KUKU STORE. By using www.kuku.pk, or any related platform, you agree to the Terms below.


1. Eligibility

  • Must be 18+ or under guardian supervision.

  • All personal and delivery information must be accurate.


2. Products

  • Premium clothing, bags, jewellery & accessories.

  • Colours, fabrics & fit may slightly vary due to lighting/screen.

  • Product details, prices & availability may change anytime.


3. Pricing

  • Pakistan orders in PKR, UAE orders in AED.

  • Discounts/offers may be updated without notice.

  • We may correct pricing errors at any time.


4. Order Acceptance

  • Order confirmed after email/SMS/WhatsApp notification.

  • We may cancel orders due to:

    • out-of-stock items

    • invalid address/contact details

    • suspicious/fraudulent activity

    • listing or pricing errors


5. Payment Methods

  • Cash on Delivery (COD)

  • Online card payments 

  • Bank transfer / wallets 

  • Refusal of COD may limit future orders.


6. Shipping & Delivery

  • Orders shipped from Pakistan or UAE warehouses.

  • Delivery timelines are estimates only.

  • Courier delays, address errors, or external circumstances not our responsibility.

  • Once handed to courier, delivery responsibility lies with courier.


7. Order Cancellation

  • Can cancel before dispatch only.

  • Shipped orders cannot be cancelled.

  • COD refusal may lead to account restrictions.


8. Intellectual Property

  • All photos, videos, text, designs & content owned by KUKU STORE.

  • Copying, reposting, or reusing content without permission is prohibited.


9. Privacy & Data

  • We collect name, email, phone, address & payment details for order processing.

  • Data is not sold or misused. 

  • We may use your information for personalised marketing, including:

     

    • showing relevant ads on Facebook/Instagram/Google

    • sending promotions or updates through email/SMS/WhatsApp

    • improving product recommendations on our website

  • Shared only with courier/logistics partners where necessary.


10. Website Use

  • No misleading information, system abuse, hacking attempts or content copying.

  • Violation may result in order cancellation or account blocking.


11. Updates

  • Terms may be updated anytime.

  • Most recent version will always appear on this page.


12. Contact Us

KUKU STORE – Customer Support
Email: support@kuku.pk
Website: www.kuku.pk8

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Express shipping in 7 days

Easy Size Exchange

7 Days Size Exchange Policy

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